Register Service Requests
Allow customers to report equipment issues or request service visits anytime through the customer portal.
Elevators and escalators require regular inspections, preventive maintenance, emergency breakdown response, and strict safety compliance. Managing multiple sites, technicians, service contracts, and inspection schedules manually can lead to missed maintenance and costly downtime.
BillerQ provides a complete Field Service Management platform that helps elevator and escalator service companies automate operations, improve technician productivity, maintain complete equipment history, and deliver reliable maintenance services.
Provide customers with a dedicated self-service portal to register complaints, request installations, schedule maintenance visits, track technician status, renew AMC contracts, view equipment history, and make online payments.
Allow customers to report equipment issues or request service visits anytime through the customer portal.
Allow customers to schedule preventive maintenance visits for elevators, escalators, and vertical transport equipment.
Allow customers to download installation reports, service records, inspection summaries, and maintenance certificates.
Monitor elevator and escalator performance, preventive maintenance schedules, technician productivity, contract renewals, inspection reports, and revenue through real-time dashboards and comprehensive business reports.
Field Engineer PerformanceTrack engineer productivity, site visit completion rates, response times, and service efficiency.
Preventive MaintenanceTrack and manage scheduled preventive maintenance activities for all equipment.
AMC RenewalTrack active contracts, upcoming renewals, expired AMCs, and renewal performance.
Manage installations, preventive maintenance, battery replacements, AMC contracts, technicians, energy assets, billing, and customer support from one intelligent Field Service Management platform.
Manage customers, UPS systems, solar installations, battery replacements, AMC contracts, technicians, energy assets, invoices, and service reports from one powerful cloud-based field service management platform.
Enable technicians to receive assigned jobs, navigate to customer locations, update installation and service status, capture photos, record replaced parts, collect digital signatures, and generate service reports directly from the field.
Keep your customers informed and engaged with timely, automated notifications. BillerQ sends personalized SMS, WhatsApp, and email alerts for job updates, payment reminders, service history, and important announcements—ensuring seamless communication and a better customer experience.
Getting started with BillerQ is quick and hassle-free. Sign up in minutes, verify your mobile number, and begin managing your business with a free subscription.
Choose Cable TV & Broadband, Water Purifier etc— and sign up using your mobile number.
Confirm your mobile number with a quick OTP verification to secure your account.
Access BillerQ instantly and explore all core features with your free subscription plan.
BillerQ’s powerful features cover every aspect of your LCO/MSO business—helping you manage subscribers, streamline billing, control expenses, and communicate seamlessly.
Manage your entire subscriber base with a 360° view of customer details, plans, and payments.
Automate billing cycles and eliminate revenue leakage with accurate, on-time invoicing.
Easily configure and manage cable, broadband, and OTT packages tailored to your customers.
Gain financial control with integrated banking and expense tracking.
Empower your field team with a mobile app for collections and on-site support.
Keep your subscribers informed at every step with automated SMS, WhatsApp & Email alerts.
Configure your business operations the way you need with flexible master settings.
See what our clients across various industries have to say about BillerQ platform.
From Cable TV & Broadband operators to OTT platforms, Water Purifier providers, and Waste Management services — businesses across industries trust us to simplify operations and deliver better customer experiences.
Experience BillerQ Platform for free. Manage subscribers, billing, and service operations effortlessly with our industry-ready solution.