Register Service Requests
Allow customers to report equipment issues or request service visits anytime through the customer portal.
Modern EV charging and smart infrastructure require reliable installations, proactive maintenance, efficient engineer coordination, and complete asset visibility. Managing distributed sites, warranties, AMC contracts, and field operations manually can lead to delayed service and increased downtime.
BillerQ provides a complete Field Service Management platform that helps EV infrastructure companies automate operations, improve engineer productivity, maintain asset history, and deliver seamless after-sales support.
Provide customers with a self-service portal to register service requests, schedule maintenance, track engineer visits, monitor charger history, renew AMC contracts, download service reports, and make online payments.
Allow customers to report equipment issues or request service visits anytime through the customer portal.
Enable customers to book installations for UPS systems, solar solutions, batteries, generators, and inverters.
Allow customers to download installation reports, service records, inspection summaries, and maintenance certificates.
Track installations, maintenance schedules, engineer productivity, charger performance, warranty claims, AMC renewals, and revenue through powerful dashboards and detailed business reports.
Installation ReportsTrack and manage charger installations, site configurations, and initial setup documentation.
Preventive Maintenance ReportsTrack and manage scheduled preventive maintenance activities for all equipment.
AMC Renewal ReportsTrack active contracts, upcoming renewals, expired AMCs, and renewal performance.
Manage installations, preventive maintenance, battery replacements, AMC contracts, technicians, energy assets, billing, and customer support from one intelligent Field Service Management platform.
Manage customers, UPS systems, solar installations, battery replacements, AMC contracts, technicians, energy assets, invoices, and service reports from one powerful cloud-based field service management platform.
Enable technicians to receive assigned jobs, navigate to customer locations, update installation and service status, capture photos, record replaced parts, collect digital signatures, and generate service reports directly from the field.
Keep your customers informed and engaged with timely, automated notifications. BillerQ sends personalized SMS, WhatsApp, and email alerts for job updates, payment reminders, service history, and important announcements—ensuring seamless communication and a better customer experience.
Getting started with BillerQ is quick and hassle-free. Sign up in minutes, verify your mobile number, and begin managing your business with a free subscription.
Choose Cable TV & Broadband, Water Purifier etc— and sign up using your mobile number.
Confirm your mobile number with a quick OTP verification to secure your account.
Access BillerQ instantly and explore all core features with your free subscription plan.
BillerQ’s powerful features cover every aspect of your LCO/MSO business—helping you manage subscribers, streamline billing, control expenses, and communicate seamlessly.
Manage your entire subscriber base with a 360° view of customer details, plans, and payments.
Automate billing cycles and eliminate revenue leakage with accurate, on-time invoicing.
Easily configure and manage cable, broadband, and OTT packages tailored to your customers.
Gain financial control with integrated banking and expense tracking.
Empower your field team with a mobile app for collections and on-site support.
Keep your subscribers informed at every step with automated SMS, WhatsApp & Email alerts.
Configure your business operations the way you need with flexible master settings.
See what our clients across various industries have to say about BillerQ platform.
From Cable TV & Broadband operators to OTT platforms, Water Purifier providers, and Waste Management services — businesses across industries trust us to simplify operations and deliver better customer experiences.
Experience BillerQ Platform for free. Manage subscribers, billing, and service operations effortlessly with our industry-ready solution.