Raise Service Requests
Allow customers to quickly report equipment issues and request maintenance or emergency support online.
Powerful features
Why Choose BillerQ for Industrial & Automation Businesses?
Industrial machinery requires timely preventive maintenance, skilled engineer coordination, efficient spare parts management, and complete service documentation. Managing multiple customer sites, complex equipment, and service contracts manually can lead to costly downtime and operational inefficiencies.
BillerQ provides an all-in-one Industrial Equipment Service Management platform that helps automation companies streamline field operations, improve engineer productivity, maintain complete machine history, and deliver reliable customer support.
Customer Portal
Give Customers Complete Visibility into Their Equipment Services
Provide customers with a self-service portal to raise service requests, track maintenance activities, monitor equipment history, renew AMC contracts, download service reports, and make online payments with ease.
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Track Maintenance Status
Allow customers to view real-time status of their pending and completed maintenance activities.
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View Equipment History
Allow customers to access complete service history, past breakdowns, and maintenance records for all their installed equipment.
Reports & Analytics Dashboard
Optimize Industrial Service Performance with Actionable Insights
Monitor machine performance, preventive maintenance schedules, engineer productivity, spare parts usage, contract renewals, and revenue through real-time dashboards and comprehensive business reports.
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Engineer PerformanceTrack engineer productivity, response times, completed jobs, and field service efficiency.
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Machine PerformanceMonitor machine health, downtime duration, repair history, and performance trends.
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AMC Renewal ReportsTrack active contracts, upcoming renewals, expired AMCs, and renewal performance.
what we fullfill
BillerQ for Industrial & Automation Businesses
Manage industrial machinery, preventive maintenance, field engineers, spare parts, service contracts, billing, and customer support with one intelligent Field Service Management platform.
A Smart CRM Web Application for Industrial & Automation Equipment Service Management
Manage customers, industrial machinery, installations, preventive maintenance, spare parts, service contracts, technicians, invoices, and service reports from one powerful cloud-based field service management platform.
Pain Points Solved:
- Eliminates manual service records and paperwork.
- Improves visibility across field service operations.
- Streamlines preventive maintenance and installation workflows.
- Optimizes technician scheduling and dispatching.
- Ensures timely AMC renewals and prevents revenue leakage.
Mobile App for Technicians
Enable technicians to receive assigned jobs, navigate to customer locations, update installation and service status, capture photos, record replaced parts, collect digital signatures, and generate service reports directly from the field.
- Job Assignment
- Service History Tracking
- Equipment Information
- Work Log & Status Updates
Customized Automated Notifications for SMS, Whatsapp & Email
Keep your customers informed and engaged with timely, automated notifications. BillerQ sends personalized SMS, WhatsApp, and email alerts for job updates, payment reminders, service history, and important announcements—ensuring seamless communication and a better customer experience.
- Service Request Confirmation
- Maintenance Reminders
- Service Completion Notifications
- Warranty & AMC Expiry Alerts
Download app to get started
Easy Steps
3 Easy Steps to Get Started with BillerQ
Getting started with BillerQ is quick and hassle-free. Sign up in minutes, verify your mobile number, and begin managing your business with a free subscription.
Select Industry
& Sign Up
Choose Cable TV & Broadband, Water Purifier etc— and sign up using your mobile number.
01
Verify your
Account
Confirm your mobile number with a quick OTP verification to secure your account.
02
Start with
Free Subscription
Access BillerQ instantly and explore all core features with your free subscription plan.
03
Key Notes
Smart Features for Smarter Operations
BillerQ’s powerful features cover every aspect of your LCO/MSO business—helping you manage subscribers, streamline billing, control expenses, and communicate seamlessly.
Customer/Subscriber CRM
Manage your entire subscriber base with a 360° view of customer details, plans, and payments.
- Centralized subscriber database
- Real-time activity & payment tracking
- Complaint & service request history
Automated Billing & Invoicing
Automate billing cycles and eliminate revenue leakage with accurate, on-time invoicing.
- Automated invoice generation
- Prepaid & postpaid billing support
- GST-ready invoices
Products & Plans
Easily configure and manage cable, broadband, and OTT packages tailored to your customers.
- Create & customize service bundles
- Flexible plan upgrades & downgrades
- Track plan-wise revenue
Banking & Expense
Gain financial control with integrated banking and expense tracking.
- Record daily collections & deposits
- Track business expenses
- Generate financial summaries
Field Collection App
Empower your field team with a mobile app for collections and on-site support.
- Real-time payment updates
- Optional POS machine integration
- Instant digital receipts
Customized Automated Notifications
Keep your subscribers informed at every step with automated SMS, WhatsApp & Email alerts.
- Payment reminders
- Plan renewal & expiry alerts
- Service updates & announcements
Master Settings
Configure your business operations the way you need with flexible master settings.
- User & role management
- Tax, charges & discounts setup
- Custom branding options
Reviews
Client Testimonials
See what our clients across various industries have to say about BillerQ platform.
Mr. Pradeep
Founder, Shine Cable, Trivandrum.
“Incredible Support and Services”
BillerQ transformed our financial operations with seamless billing and CRM integration. Truly reliable and user-friendly!
Mr.Jijo Sreenivasan
Founder, Skyline Sat Vision, Kottayam
“Easy and User-Friendly Application”
The intuitive interface made it easy for our team to manage subscriptions and billing across multiple branches. Highly recommended!
Mr. Binil
B&B Communications, Thrissur
“Streamlined Service Management”
BillerQ helped our tech team schedule and track service visits efficiently, reducing delays and increasing customer satisfaction.
Mr. Umar Sidique
Founder, AS Communication, Andhra Pradesh
“Enhanced Customer Experience”
From invoicing to customer communication, BillerQ gives us the power to manage everything without extra manpower.
Mr. Alex K A
CEO, Safedrops, India
“Boosted Sales and Efficiency”
Tracking orders, subscriptions, and payments has never been easier. BillerQ streamlined operations and improved our customer retention.
Trusted by 150+ companies
From Cable TV & Broadband operators to OTT platforms, Water Purifier providers, and Waste Management services — businesses across industries trust us to simplify operations and deliver better customer experiences.
Sign Up Now
Start your free trial today
Experience BillerQ Platform for free. Manage subscribers, billing, and service operations effortlessly with our industry-ready solution.
