Register Service Requests
Allow healthcare facilities to quickly report equipment issues and request maintenance services online.
Powerful features
Why Choose BillerQ for Medical & Healthcare Equipment Businesses?
BillerQ provides an all-in-one Medical Equipment Service Management platform that helps healthcare equipment providers automate service operations, improve engineer productivity, maintain equipment history, and deliver reliable after-sales support.
Customer Portal
Empower Healthcare Providers with Self-Service Access
Provide hospitals, laboratories, clinics, and healthcare facilities with a dedicated customer portal to register service requests, monitor maintenance schedules, track equipment history, access calibration reports, and manage AMC contracts online.
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Schedule Preventive Maintenance
Book preventive maintenance visits to ensure equipment reliability and reduce unexpected downtime.
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View Service History
Access complete service history for each equipment, including details of previous visits, repairs, replaced parts, and service reports.
Reports & Analytics Dashboard
Make Better Decisions with Real-Time Service Analytics
Monitor service performance, equipment maintenance, calibration schedules, engineer productivity, AMC renewals, revenue, and compliance through intelligent dashboards and detailed reports.
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Equipment Performance Reports Track maintenance frequency, service history, downtime, and overall equipment reliability.
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Preventive Maintenance ReportsAnalyze completed, pending, and overdue preventive maintenance activities.
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Business DashboardView real-time KPIs, service operations, financial insights, and maintenance performance from one dashboard.
what we fullfill
BillerQ for Medical & Healthcare Equipment Businesses
Manage medical equipment, preventive maintenance, calibration schedules, breakdown services, AMC contracts, biomedical engineers, billing, and compliance reporting from one powerful cloud-based service management platform.
A Smart CRM Web Application for Medical Equipment Service Management
Manage healthcare customers, medical equipment, installations, maintenance schedules, calibration records, warranties, AMC contracts, engineers, invoices, and reports from one centralized web application.
Pain Points Solved:
- Eliminates manual service records and paperwork.
- Provides complete visibility into equipment maintenance.
- Simplifies preventive maintenance and calibration scheduling.
- Streamlines warranty and AMC contract management.
- Improves compliance with healthcare service standards.
Mobile App for Biomedical Engineers
Enable biomedical engineers to receive assigned jobs, navigate to healthcare facilities, update service status, capture photos, record replaced parts, collect digital signatures, and generate service reports directly from the field.
- Job Assignment
- Service History Tracking
- Equipment Information
- Work Log & Status Updates
Customized Automated Notifications for SMS, Whatsapp & Email
Keep your customers informed and engaged with timely, automated notifications. BillerQ sends personalized SMS, WhatsApp, and email alerts for job updates, payment reminders, service history, and important announcements—ensuring seamless communication and a better customer experience.
- Service Request Confirmation
- Maintenance Reminders
- Service Completion Notifications
- Warranty & AMC Expiry Alerts
Download app to get started
Easy Steps
3 Easy Steps to Get Started with BillerQ
Getting started with BillerQ is quick and hassle-free. Sign up in minutes, verify your mobile number, and begin managing your business with a free subscription.
Select Industry
& Sign Up
Choose Cable TV & Broadband, Water Purifier etc— and sign up using your mobile number.
01
Verify your
Account
Confirm your mobile number with a quick OTP verification to secure your account.
02
Start with
Free Subscription
Access BillerQ instantly and explore all core features with your free subscription plan.
03
Key Notes
Smart Features for Smarter Operations
BillerQ’s powerful features cover every aspect of your LCO/MSO business—helping you manage subscribers, streamline billing, control expenses, and communicate seamlessly.
Customer/Subscriber CRM
Manage your entire subscriber base with a 360° view of customer details, plans, and payments.
- Centralized subscriber database
- Real-time activity & payment tracking
- Complaint & service request history
Automated Billing & Invoicing
Automate billing cycles and eliminate revenue leakage with accurate, on-time invoicing.
- Automated invoice generation
- Prepaid & postpaid billing support
- GST-ready invoices
Products & Plans
Easily configure and manage cable, broadband, and OTT packages tailored to your customers.
- Create & customize service bundles
- Flexible plan upgrades & downgrades
- Track plan-wise revenue
Banking & Expense
Gain financial control with integrated banking and expense tracking.
- Record daily collections & deposits
- Track business expenses
- Generate financial summaries
Field Collection App
Empower your field team with a mobile app for collections and on-site support.
- Real-time payment updates
- Optional POS machine integration
- Instant digital receipts
Customized Automated Notifications
Keep your subscribers informed at every step with automated SMS, WhatsApp & Email alerts.
- Payment reminders
- Plan renewal & expiry alerts
- Service updates & announcements
Master Settings
Configure your business operations the way you need with flexible master settings.
- User & role management
- Tax, charges & discounts setup
- Custom branding options
Reviews
Client Testimonials
See what our clients across various industries have to say about BillerQ platform.
Mr. Pradeep
Founder, Shine Cable, Trivandrum.
“Incredible Support and Services”
BillerQ transformed our financial operations with seamless billing and CRM integration. Truly reliable and user-friendly!
Mr.Jijo Sreenivasan
Founder, Skyline Sat Vision, Kottayam
“Easy and User-Friendly Application”
The intuitive interface made it easy for our team to manage subscriptions and billing across multiple branches. Highly recommended!
Mr. Binil
B&B Communications, Thrissur
“Streamlined Service Management”
BillerQ helped our tech team schedule and track service visits efficiently, reducing delays and increasing customer satisfaction.
Mr. Umar Sidique
Founder, AS Communication, Andhra Pradesh
“Enhanced Customer Experience”
From invoicing to customer communication, BillerQ gives us the power to manage everything without extra manpower.
Mr. Alex K A
CEO, Safedrops, India
“Boosted Sales and Efficiency”
Tracking orders, subscriptions, and payments has never been easier. BillerQ streamlined operations and improved our customer retention.
Trusted by 150+ companies
From Cable TV & Broadband operators to OTT platforms, Water Purifier providers, and Waste Management services — businesses across industries trust us to simplify operations and deliver better customer experiences.
Sign Up Now
Start your free trial today
Experience BillerQ Platform for free. Manage subscribers, billing, and service operations effortlessly with our industry-ready solution.
