Field Service Management Software for IT Support, Hardware, Security & Surveillance Companies.

A complete Field Service Management platform for IT service providers, computer AMC companies, CCTV installers, networking professionals, and security system integrators. Manage installations, service requests, AMC contracts, engineer dispatch, asset history, billing, and customer support from one centralized cloud platform.

Modren UI •

Manage your task easily •

Fully functional •

Automated •

24/7 Support •

Mobile Apps •

Notifications •

POS Terminals •

Powerful features

Why Choose BillerQ for IT Support & Security Service Companies?

BillerQ provides a complete Field Service CRM that automates your daily operations, helping IT service companies and security system providers deliver faster support, improve engineer productivity, and maintain long-term customer relationships.

Customer Portal

Give Customers Complete Visibility Over Their Support Services

Provide customers with a self-service portal where they can register support requests, monitor ticket status, access service history, renew AMC contracts, download reports, and make secure online payments.

Raise Support Tickets

Allow customers to quickly raise support tickets for hardware failures, software issues, or security system alarms—with all details captured instantly.
Access AMC Contracts

Provide customers with easy access to their AMC contract details, service history, and maintenance schedules—available 24x7.
Track Ticket Status

Allow customers to track the real-time status of their support tickets, from assignment to resolution.

Get Started

Reports & Analytics Dashboard

Monitor Your Service Performance with Powerful Analytics

Track key metrics like ticket volume, resolution time, AMC renewal rates, revenue, engineer efficiency, and customer satisfaction—all in one place.

Financial Insights – Track revenue, pending invoices, payment collection, and service profitability across all your contracts and jobs.
Service Metrics – Monitor ticket volumes, resolution times, SLA compliance, and technician efficiency.
Inventory Insights – Track spare parts usage and manage inventory levels for CCTV cameras, DVRs, sensors, and other hardware.

Get Started

what we fullfill

BillerQ for IT Hardware, Security & Surveillance Businesses

Manage IT assets, service requests, installations, AMC contracts, engineer dispatch, billing, and customer support with a single cloud-based Field Service Management platform.

A Smart CRM Web Application for IT Service Management

Manage customers, assets, support tickets, installation projects, AMC contracts, engineers, spare parts, invoices, and business reports from a centralized web dashboard designed for IT support and security service companies.

Pain Points Solved:

Provides real-time visibility into support operations.
Track hardware assets, warranties, and AMC contracts.
Streamlines Technician Scheduling & Job Management
Automates Invoicing & Payment Tracking
Provides Reports & Analytics

Get Started Know More

Mobile App for field engineers

Empower field engineers with a mobile application to receive assigned jobs, navigate to customer locations, update service status, capture photos, record spare parts usage, collect customer signatures, and generate digital service reports on-site.

Job Assignment
Service History Tracking
Spare Parts Management
Quick Invoicing & Payment Recording

Get Started Know More

Customized Automated Notifications for SMS, Whatsapp & Email

Keep your customers informed and engaged with timely, automated notifications. BillerQ sends personalized SMS, WhatsApp, and email alerts for job updates, payment reminders, service history, and important announcements—ensuring seamless communication and a better customer experience.

Reduces late or missed payments
Keeps customers engaged with timely updates
Reduces customer complaints and support load
Builds trust with transparent communication.

Get Started Know More

Download app to get started

Easy Steps

3 Easy Steps to Get Started with BillerQ

Getting started with BillerQ is quick and hassle-free. Sign up in minutes, verify your mobile number, and begin managing your business with a free subscription.

Select Industry
& Sign Up

Choose Cable TV & Broadband, Water Purifier etc— and sign up using your mobile number.

Verify your
Account

Confirm your mobile number with a quick OTP verification to secure your account.

Start with
Free Subscription

Access BillerQ instantly and explore all core features with your free subscription plan.

Key Notes

Smart Features for Smarter Operations

BillerQ’s powerful features cover every aspect of your LCO/MSO business—helping you manage subscribers, streamline billing, control expenses, and communicate seamlessly.

Subscriber CRM Billing & Invoicing Products & Plans Banking & Expense Field Collection App Notifications Master Settings

Customer/Subscriber CRM

Manage your entire subscriber base with a 360° view of customer details, plans, and payments.

Centralized subscriber database
Real-time activity & payment tracking
Complaint & service request history

Automated Billing & Invoicing

Automate billing cycles and eliminate revenue leakage with accurate, on-time invoicing.

Automated invoice generation
Prepaid & postpaid billing support
GST-ready invoices

Products & Plans

Easily configure and manage cable, broadband, and OTT packages tailored to your customers.

Create & customize service bundles
Flexible plan upgrades & downgrades
Track plan-wise revenue

Banking & Expense

Gain financial control with integrated banking and expense tracking.

Record daily collections & deposits
Track business expenses
Generate financial summaries

Field Collection App

Empower your field team with a mobile app for collections and on-site support.

Real-time payment updates
Optional POS machine integration
Instant digital receipts

Customized Automated Notifications

Keep your subscribers informed at every step with automated SMS, WhatsApp & Email alerts.

Payment reminders
Plan renewal & expiry alerts
Service updates & announcements

Master Settings

Configure your business operations the way you need with flexible master settings.

User & role management
Tax, charges & discounts setup
Custom branding options

Reviews

Client Testimonials

See what our clients across various industries have to say about BillerQ platform.

Mr. Pradeep

Founder, Shine Cable, Trivandrum.

“Incredible Support and Services”

BillerQ transformed our financial operations with seamless billing and CRM integration. Truly reliable and user-friendly!

Mr.Jijo Sreenivasan

Founder, Skyline Sat Vision, Kottayam

“Easy and User-Friendly Application”

The intuitive interface made it easy for our team to manage subscriptions and billing across multiple branches. Highly recommended!

Mr. Binil

B&B Communications, Thrissur

“Streamlined Service Management”

BillerQ helped our tech team schedule and track service visits efficiently, reducing delays and increasing customer satisfaction.

Mr. Umar Sidique

Founder, AS Communication, Andhra Pradesh

“Enhanced Customer Experience”

From invoicing to customer communication, BillerQ gives us the power to manage everything without extra manpower.

Mr. Alex K A

CEO, Safedrops, India

“Boosted Sales and Efficiency”

Tracking orders, subscriptions, and payments has never been easier. BillerQ streamlined operations and improved our customer retention.

View More Testimonials

Trusted by 150+ companies

From Cable TV & Broadband operators to OTT platforms, Water Purifier providers, and Waste Management services — businesses across industries trust us to simplify operations and deliver better customer experiences.